Frequently Asked Questions

Have a question? We’ve gathered answers to some of our most common inquiries right here for your convenience. If you can’t find what you’re looking for, please know that we are always here to help. You can reach our team directly through our Contact page.

Orders, Shipping & Returns

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Payments & Gifting

We accept a wide range of payment methods, including major credit cards (Visa, Mastercard) and secure local and international payment gateways like Paystack, Flutterwave, and PayPal. All available options will be displayed at checkout.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Sizing & Care

Our pieces are designed with a relaxed, comfortable fit in mind. We highly recommend consulting our comprehensive Size Guide, where you can compare your measurements to our chart. If you are still unsure, please email us at … for personal sizing advice—we’re happy to help.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Products & Materials

We are proud to say that every ZACCHI LAGOS piece is thoughtfully designed and ethically crafted in our studio in Lagos, Nigeria. We partner with skilled local artisans who bring our designs to life with meticulous care.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Our Brand & Ethics

A: To us, slow fashion is a philosophy of intention and quality over quantity. It means creating timeless designs that transcend seasons, producing in small, considered batches to reduce waste, and championing the craft of ethical production. It’s about creating pieces meant to be cherished for years, not just a moment.

Yes, we are delighted to ship globally to the ZACCHI LAGOS community around the world. International shipping rates and estimated delivery times are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes in their destination country.

Can’t Find Your Answers?

We’re Still Here to Help

If your question isn’t answered here, please don’t hesitate to reach out to us directly. Our friendly team is ready to assist you.

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